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For members only

Firstly you need to be a member of Happy Hub. To join us for unlimited access this Monthly Pass you simply:

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1. Click 'book session' as if you are going to book a session

2. Select a session and click 'next'. You will see a button that says 'Already a member. Login'. Click this button and you will see the option to create an account.

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Please note you must use the email that you use to become a member when booking the Monthly Pass plan for the free sessions to become available to you.​​

HOW IT WORKS

Firstly you need to be a member of Happy Hub. To join us for unlimited sessions each month to access our Monthly Pass you simply:​​

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  1. Buy the Monthly Pass plan using the same email address as your joined Happy Hub as a member.

  2. Go to our Book Online page and choose Soft Play Sessions.

  3. At checkout, select Pay with a plan / Membership and choose Monthly Pass (Soft Play) — the price becomes £0 and you can confirm the booking.

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Please note this pass will be a recurring payment until you cancel the monthly plan.  Full terms and conditions below.

  • Best Value

    Monthly Pass (Soft Play for one child)

    35£
    Every month
    Unlimited Soft Play Sessions at the Happy Hub per child. Come and visit as many times as you like using this monthly pass. Terms and Conditions apply - see our monthly pass policy.
     
    • Unlimited Soft Play Sessions bookings

Important

This Monthly Pass is for ONE child per session and is non transferable between children and non refundable.  To book you must be a member of Happy Hub. Please bring your email confirmation and ID with your name on it to gain entry.

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Unlimited Monthly Soft Play Pass Terms and Conditions

1. Overview

Our Unlimited Monthly Soft Play Pass gives ONE child unlimited access to soft play during our standard opening hours for one monthly recurring payment.  By purchasing a pass, you agree to these terms and conditions.

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1. Monthly recurring payments

● The pass is charged automatically every month on the same date as your original purchase.

● Your membership will continue until you choose to cancel.

● It is your responsibility to ensure your payment details remain up to date.

● If a payment is unsuccessful, your pass will be suspended until payment is received.

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2. What’s included

Your Unlimited Monthly Pass includes:

● Unlimited soft play entry for ONE child during standard opening hours. This pass cannot be shared or transferred to another child.

● Entry is subject to our normal capacity limits and opening times. We reserve the right to change opening times, cancel sessions or close due to staff sickness etc. 

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3. Booking and entry

● Where booking is required, pass holders must book their session in advance through our booking system.

● Holding a pass does not guarantee entry if sessions are fully booked.

● We recommend booking early during busy periods.

● Normal centre rules and admission policies apply at every visit.

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4. Exclusions
Unless specifically stated otherwise, the monthly pass does not include:

● Birthday parties

● Private hire events

● Special ticketed events

● Holiday activities requiring separate admission

● Food, drinks or café purchases

We reserve the right to introduce additional exclusions for special events where clearly advertised.

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5. Cancellation

● You may cancel your monthly pass at any time through your account or by contacting us.

● Cancellation will stop future recurring payments.

● Your pass will remain active until the end of the current paid monthly billing period.

● Payments already taken for the current month are non-refundable except where required by law.

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6. Refunds

● Monthly membership payments are non-refundable once a billing period has started. 

● If we cancel your membership due to exceptional circumstances, any refund due will be considered fairly and in line with your statutory rights.

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7. Happy Hub closures

Occasionally we may need to close due to maintenance, safety concerns, private hire or circumstances beyond our control. Temporary closures do not normally entitle pass holders to a refund or extension unless we decide otherwise at our discretion.

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8. Fair use

The Unlimited Monthly Pass is intended for genuine family use.

We reserve the right to investigate misuse, including sharing passes, providing false information or attempting to gain entry for an unauthorised child. Misuse will result in immediate cancellation of the pass without refund.

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9. Changes to the policy
We may occasionally update these terms, opening hours or operational procedures. 

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10. Contact us with any questions hubbookings@thenetchurch.co.uk

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